Royal Vegas casino review for Ontario 2024

The Royal Vegas brand has been serving Canadian players for over 20 years, but the Royal Vegas Ontario site launched in April 2022. My Royal Vegas casino review covers everything you need to know to decide whether this is the right Ontario casino for you. From games and software to security measures, customer support options, and mobile compatibility, there’s nothing left uncovered. And spoiler alert — with over 800 games, diverse payment options, and 24/7 support, I think it’s a good one!

The gaming catalogue is often the most critical factor for casino enthusiasts when checking out a new online casino. At Royal Vegas casino, you can enjoy a wide range of over 800 casino games, including slots, blackjack, roulette, and many more.

As with most online casinos, the slots category offers the biggest selection, with almost 700 exciting titles with varying themes. Games like 9 Masks of Fire, Rising Rewards, and exclusive titles such as Big Buzz and Unusual Catch aren’t ones to miss.

Royal Vegas is an excellent choice for high rollers in Ontario, with over 50 jackpot games to choose from, including progressives. There’s also a great selection of table games, including subtypes to spice things up a bit, like European Blackjack and Three Wheel Roulette.

No matter your preferences, it’s easy to find what you’re looking for, as the homepage offers clear menus for different game types and a handy search tool that you can use if you know the exact title of the game you’d like to play.

If you’re unsure what to play, head to the ‘For You’ page. Here, you can browse through categories for ‘New & Exclusive,’ ‘Popular,’ and ‘Similar to…’, which presents games similar to those you have played in the past. You’ll also be able to test online slots out in demo mode before spending any real money and discover your favourites — a feature of a top online casino site. In addition to traditional casino games, Royal Vegas casino is home to some casual games, including scratch cards and bingo.

Royal Vegas casino proudly displays the Microgaming logo, which is the platform’s main software provider. Games also come from providers like Just For The Win and Fortune Factory Studios, both of which create exclusive gaming content for the open Microgaming platform. With reputable software developers like these, you know you’re in for speedy loading times and top-quality graphics.

Live dealer games

There’s also a ‘Live Casino’ category featuring over 60 live games. These games feature a human dealer who streams the game through high-quality video feeds from a studio, creating an immersive experience for players. The live dealer section is also where you’ll find the site’s only poker game, Live Casino Hold’em.

Royal Vegas casino offers a decent gaming portfolio featuring over 800 titles from top names like Microgaming. You’ll find live dealer options, jackpot slots, and other verticals like lottery and bingo. Yet, I’d love to see a bigger variety in the future, such as more video poker games. As there’s room for improvement here, I gave this section a score of 4/5.

There’s a nice selection of payment options at Royal Vegas casino, including cards, e-wallets, and more. To make a deposit or withdrawal, head to the ‘Bank,’ where the process is super simple and secure, powered by brands you already know and trust.

Royal Vegas casino doesn’t charge any fees for deposits and withdrawals and offers a range of currencies. However, you’ll only be able to deposit in the currency you select during registration.

It doesn’t matter what payment method you choose. The minimum deposit limit of $10 is the same across all. The same goes for withdrawals — you’ll need to withdraw a minimum of $50. Also, keep in mind that if you choose to deposit with a pre-paid card like Flexepin or Paysafecard, you’ll be subject to a $250 maximum deposit limit.

Once you request a withdrawal from Royal Vegas casino, it goes to a pending facility for at least 24 hours. After this, it will go to the operations department for review, which may request documentation from you at this point. The remaining withdrawal time varies depending on your payment method.

For the fastest casino withdrawals, opt for an e-wallet. These typically take one to two business days, while bank transfers and cards may take three to seven business days.

Deposit methods

Withdrawal methods

I gave this section a score of 3.8/5. The main drawback for me is the high minimum withdrawal amount of $50. However, Royal Vegas casino won’t charge you any fees for making deposits or withdrawals which is great, and deposits will be with you right away.

Your safety is the number one priority, which is why I have taken the time to test the site’s security. Royal Vegas casino is owned by Super Group subsidiary Cadtree Limited, which owns several other successful casino brands including Jackpot City and Spin Casino. Royal Vegas holds a license from the Alcohol and Gaming Commission of Ontario.

All the information you need, including the T&Cs, privacy policy, and more, is easy to access from the bottom of the page. There’s even a tab dedicated to responsible gaming, featuring helpful information and contact details for Gamblers Anonymous and ConnexOntario, the province’s free and confidential service that helps you control your gambling habits.

As I put this site to the test for my Royal Vegas online casino review, I noticed that you’ll need to verify your identity before accessing many areas of the site, including the games and payment area. I think this is a great feature, as it prevents underage players from playing.

Plenty of other policies are in place to protect you at Royal Vegas casino, including secure firewall systems and SSL encryption technology to safeguard your data. The games use Random Number Generator (RNG) technology, so you don’t have to worry about rigged results.

This section earned a top score of 5/5. I found everything I usually look for when checking a site’s security, including encryption, RNGs, and access to responsible gambling support. And, Royal Vegas Casino clearly presents its Ontario license number at the bottom of the page.

If you encounter any problems while playing at Royal Vegas casino in Ontario, you’ll be happy to know that the site’s customer support is top-quality. The ‘Help Centre’ tab at the top of the screen directs you to a FAQ page categorized by subjects like payments, bonuses, and games. Here, you can find answers to most the basic and common questions.

However, if you have a more specific or complex query, you can contact the Royal Vegas casino support team through email or live chat which is available 24/7. To access the live chat, click through the FAQs, and when asked “Do you need more help?” click “Yes.” The site will then provide you with the live chat link.

While exploring the site, I had a few questions and decided to test the live chat feature. Initially, I received a message indicating that an agent would be with me shortly, and I was connected within a couple of minutes. Once connected, the agents were very helpful and provided me with detailed responses to my queries. Overall, the experience was efficient and hassle-free.

Royal Vegas casino offers 24/7 live chat and email support if you need assistance but unfortunately, the site doesn’t provide telephone support which affected the score here. You are, however, guaranteed high-quality responses using the available options.

The Royal Vegas casino site is built on HTML5 technology, ensuring it is compatible and optimized for smartphones and tablets. The website looks great and is easy to navigate whether you are playing on an iOS, Android, or Windows Phone device. To make your online casino experience even more immersive, Royal Vegas also offers a free casino app that you can download from both Google Play Store and Apple App Store on any Android or iOS device.

Sadly, the Royal Vegas casino app only has 2.3 stars out of 5 on the App Store, with some players complaining about glitches. I tested the app for myself, and I didn’t have any issues. I also thought the HTML5-optimized mobile browser site was just as good as the desktop site. So, to conclude my Royal Vegas Casino mobile review, It was great to find that the same games, bonuses, and payment options were conveniently available from my pocket.

The reason I scored this section 4.5/5 is because I found everything I was looking for on the Royal Vegas casino app and mobile site, except for mobile exclusive bonuses. It’s compatible with iOS and Android operating systems, and navigation is incredibly user-friendly, with the same selection of games as on a desktop.

Overall, Royal Vegas casino is a great choice for both casual players and high rollers in Ontario. There’s something for everyone in the extensive games catalogue, including slots, table games, live dealer options, and casual games like bingo and scratch cards. The user-friendly interface, clear game categorization, and helpful features like the ‘For You’ page make navigation effortless.

While customer support options are limited to email and live chat, they are responsive and efficient. Additionally, the site and app’s mobile compatibility further enhances accessibility, providing a seamless gaming experience across devices. Finally, strict verification and SSL encryption measures demonstrate Royal Vegas casino’s commitment to a safe gaming environment.