Las Vegas’ Latest Scandal: Nachogate at Fontainebleau
Posted on: January 24, 2024, 10:55h.
Last updated on: January 25, 2024, 04:55h.
UPDATE:?In response to the story you’re about to read, the Fontainebleau announced on Thursday, Jan. 25, that the nachos at its sports book, also known as The Tavern, have been upsized.
“We hope you’ll excuse our growing pains while the nachos went through their awkward phase,” the resort tweeted along with this photo. “We’re thrilled to report they’ve matured into one stacked snack.”
EARLIER: he latest Las Vegas scandal identified by local social media influencers has nothing to do with cheating casino dealers or politicians paid off by baseball teams. It’s the price charged for a plate of nachos by the sportsbook at Fontainebleau Las Vegas.
“Hey @fblasvegas,” tweeted @MuTigerMike on January 22. “We waited an hour for food in the sportsbook and this is our nachos???”
Accompanying his tweet, which has now received 1.2M views, was a photo of a plate consisting entirely of six nachos, which were nearly outnumbered by the four sauces served to dip them into.
Needless to say, social media took the $4-per-nacho ball and ran with it.
“If that’s their standard nachos in a sportsbook, they need to up their game big time,” replied @TomD80106675. “This isn’t Miami Beach.”
“Nachos for ants,” replied @JessMagdefrau.
@JacobsVegasLife replied with a photo of the 12 oz New York Steak & Eggs dish, available at the Strat Café for $29.
But the most important comment came from Twitter/X user @LasVegasLocally, because that’s how the scandal received its official name: “Nachogate.”
After confirmation that Fontainebleau’s Vice President of Revenue Management, Angie Dobney, became the fourth executive shed by the casino resort since it opened last month, @LasVegasLocally noted that she was “the first to leave since Nachogate began.”
They Bleau it
The social media manager for Fontainebleau Las Vegas replied to @MuTigerMike a day later, apparently attempting to purchase the silence of its most famous food critic so far.
Hello Mike,” read the casino resort’s official tweet. “We are disappointed to hear that you waited an hour for your meal, and we value your feedback regarding this menu item. Our priority is ensuring an elevated dining experience for every guest. If you would like to discuss what happened, please DM us with further information.”
The casino resort’s handling of Nachogate was savagely summarized by @WesMcQ from a social marketing perspective.
“Hey, @fblasvegas,” the account tweeted, “you’re getting about $110k worth of earned social impressions for something that will cause everyone who sees it to never set foot on your property. Then the regular social media person uses the stock negative Yelp review response. Big yikes. Call your boss for help on this one, or you’re probably getting fired.”
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In all fairness the long waits are probably due to the huge crowds they are attracting.
One month in and FB is in even worse shape than it was in 2008.
Our visit was in the afternoon on December 31st, 2023. A group of us (five) that live @Turnberry Place decided to walk over to the Fontainebleau. We entered on Elvis Presley Blvd. and spent an hour and a half walking around, reading the menus posted outside of the restaurants, that were all closed, and getting the lay of the land. We made some mental notes of restaurants that we would like to sample. We ended up in Vida for what was supposed to be a late lunch. I believe it's their all-day dining option. It took only 5 minutes to be seated and the hostesses were very nice. Then the shit hit the fan! We had to almost trip a bus person after 20 minutes just to get water. We were seated in a large booth and the table was dirty. I mentioned it to the bus person. His arms were not long enough to reach it, so I took his rag and cleaned it up. We then waited 20 minutes and almost tripped a server to get an order taken. By now we're fifty minutes into this "dining experience". The food came 30 minutes later. I don't know if they had to go to the grocery store or what?? When they brought out the order, it was for four NOT five diners. Guess whose food was missing? At 105 minutes I got my food, as others were about half done. The check was $200.00. I added that only to show how much a crappy experience costs. I doubt if doubling it could fix their problems.
All this talk about the price and quantity, would love to know about the flavor? If they were truly sensational and the dips were out of this world, then it wouldn't be the most expensive thing on the Strip these days....
Someone posted a pic of their room service bill...shortly after hotel opening. 2 bottles Fiji(? spelling) water and 1 cup of coffee..no food..$78....don't remember if tip was extra...meh
One must ask, elevated to what??