By: Toni Prescod

Toni Prescod — Thu, 31 Dec 2020 18:41:11 +0000

The Showboat needs to be a complete over haul, booked two rooms at the Showboat for December 23,2020 to December 26,2020. Checked in late on the evening of December 23, checked out on the morning of December 24.
On the night of December 23, my 7 year old grand daughter said did you see that and we asked what she said that mouse that just ran from behind the bed. We thought she was joking but she got up on the bed and refused to get down on the floor. It was late at night and the lighting in the room is not that bright, but we pulled the bed away from the wall we didn’t see anything, so we told her she was seeing things needless to say she cried all night she want to go home. On the morning of December 24 while walking out of the bathroom lo and behold Mr.Mouse ran past me and ran to the back of the dresser and cabinet that holds the small refrigerator. The kids jump right back up on the bed, I pulled the curtains all the way back, turned all the lights and pulled the cabinet away from the wall, I still did not find where the mouse was ,so I pulled the refrigerator out and two mice ran from under refrigerator which was littered with mouse dropping . I took photos on my cellphone went to the Front desk told them what was going on. They did not act surprise at all an offered to change our rooms. I declined checked out and checked into Harrahs, Showboat and Groupon does not want to refund my credit card in full and wants to charge us for the night we had to sleep with mice. I have contacted my credit card company and will get an attorney if I have to. Mice are rodents which carries contagious diseases, Showboat in a pandemic you put my family’s health at risk. I will never stay at Showboat again, what was once an elegant Hotel is now no more than a flea bag motel. The rooms also smell musty and moldy.

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By: Toni Prescod