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By: Drew

Drew — Thu, 18 Jan 2024 01:09:30 +0000

First let me say that I Iove Las Vegas…or at least I used to. Not the Las Vegas of today, anyway, and it’s a shame. Customer experience needs to come first, and it should be a PLEASURE to be in Las Vegas, but price gouging (in any and every creative way possible) is the name of their game now. This is just the latest example of it. The priority should be an exceptional visitor’s experience only vegas can offer, but instead, it’s to squeeze me for as much money as they can and you can feel it. The way they go about it feels petty, aggressive, and desperate. Do they charge extra to spit in your face or does that come free at checkout? This is indefensible and obnoxious. Anything for the next buck, right? Well, it shows. Bad. I’ll take my money elsewhere. Caesars and MGM need new management.

By: Mick

Mick — Wed, 17 Jan 2024 23:04:18 +0000

In reply to Doug.

Reading your comment “but this happens all the time without anyone noticing when done well. The framing and communication can make a big impact” was insane. Let’s not rationalize this. This isn’t a hard topic. Las Vegas shouldn’t be doing this. It’s immoral, blatantly slimy, and reeks of MBA-thinking (and the fewer of those slightly below average IQ ladder-climbers, the better). It’s not cost-cutting. It’s greed, plain and simple. I used to love Las Vegas – and I’ve spent a lot of money there and done a lot of business, but the city has changed, and not for the better. I own a company and I have made it company policy to avoid Vegas, and especially trade shows. Vegas views you as a mark…no…as prey. It’s that predatory attitude that’s turned me off to it. Resorting to “surge pricing” is gouging – I don’t want to hear “it’s just supply and demand”. Not being able to put a price tag on ****ing toothpaste because you, as a casino, “need” to make an extra $5 on something because lots of people are staying at your hotel is predatory. Anyone that thinks differently is a psychopath. Vegas sold its soul if it ever had one. I used to love the city, but if it keeps going with their predatory, MBA-thinking slimeball tactics, I hope it fails. Vegas needs to go back to its old self. It used to have charm. Cheap flights, amazing food, cheap rooms…anything to get you in to the city and onto the strip. It was a vibe. Now…pay to park, deceptive per room prices and $50/night resort fees, $75 for a pass to the buffet and it’s only meh food, $28 for a beer at Caesars, going only a few miles from the airport to the strip is somehow $40 in an uber, and shows with $275 tickets. This is just the latest tactic to squeeze that last dollar out of you. People are starting to be done with Vegas, and rightfully so. Vegas only has itself to blame. Think on your sins, sin city.

By: Lesley B

Lesley B — Wed, 26 Jan 2022 00:54:46 +0000

Visiting LV for the first time in 3 years due to UK not flying due to covid. Just called into the shop in the luxor not a price on anything. I queried with the assistant why no prices? Her answer because “it’s a casino”. They advertised 15% off meal deals. So I asked for the price of a ham sandwich, bag of crisps and a soft drink, price quoted was $18.99. I put it all back and walked to walgreens. Same deal $8.00

By: LaVonne E Conway

LaVonne E Conway — Wed, 08 Jul 2020 20:17:50 +0000

So, we wait for the cashier to tell us the price, and what are the chances they give a high price and pocket a portion. Without knowing what the prices are, we, as consumers are screwed. We have to rely on the honesty of a cashier, who might need coffee money or lunch money.

By: Scott Roeben

Scott Roeben — Sat, 01 Jun 2019 08:14:17 +0000

In reply to robert a meister. Thanks!

By: Steve

Steve — Sun, 26 May 2019 17:42:42 +0000

In reply to Gabriel. They do because people are lazy or ignorant or both. I buy bottled water and snacks at the grocery store before leaving on my trip.

By: Gabriel

Gabriel — Sun, 26 May 2019 17:35:29 +0000

At Bellagio’s gift shop across from the conservatory, there were prices posted on the merchandise, but not on the food, drinks, or “essentials.”

Really though, with a CVS or Walgreens on every corner, it’s a wonder that any of these shops get any business at all.

By: Bill Clay

Bill Clay — Tue, 07 May 2019 23:27:04 +0000

I use to go to Las Vegas six-eight times a year (family lives in LV) and stay at MGM properties (Mandalay Bay, The Hotel, Excalibur (had a 6-year old at the time), and incidentally, Excalibur is where I first saw the resort fee at checkout; before they use to warn you of resort fees.

I tried asking them to waive to no avail, so I paid the resort fee then; never been back to an MGM property or any hotels on the strip. Then sometime later they added parking fees.

I still go 6-8 times per year. Now I stay off the strip where there are no resort or parking fees and the hotel I stay, in a suite, offers free breakfast.

By: Jon

Jon — Mon, 06 May 2019 10:05:13 +0000

Blame the company if you like but doesn’t this point to lack of effective consumer regulation, and that, just maybe, not all regulation is bad?

In most countries (and US states?), you have to display a price clearly for any item on sale. Also in the UK for example, a price of a hotel room advertised must be the price charged … which neatly avoids the whole idea of resort fees. Amusingly, Trump Turnberry in Scotland tried to introduce them and had to reverse them in a hurry when the press got hold of it and pointed out that they were now trading illegally.

By: VP1

VP1 — Sat, 04 May 2019 22:16:19 +0000

Prices are always higher in the hotel stores, you expect that. It works until it stops working. Hotel occupancy goes to 0 and nothing in those stores move.